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  • What packaging do you use?
    Packing is our extreme concern: we try to be as sustainable as possible. We use carton boxes and containers, as well as paper bags and food safe plastic. We take all steps to have your products delivered in a perfect and hygienic condition without any damage. It is quite challenging with moto deliveries.
  • Can I order through Whatsapp or Instagram?
    No-orders must be placed through the website. While it may seem easier to order through whatsapp, the website is connected to our product inventory which includes sizes, prices, and flavors. You easily select your delivery and payment options in checkout.
  • How do I order online at
    It is really easy, as easy as 1, 2, 3... Add your items to your cart. Checkout: Enter your exact delivery address, payment method and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order if needed. Now sit back, relax, and we'll get your food delivered to your doorstep.
  • How do I receive the weekly menu?
    You can subscribe for our emails/newsletter at the top of the homepage by clicking the subscribe button. You can also click "yes" to receiving our emails when you checkout. You can unsubscribe from our emails at the bottom of the email.
  • I am interested in commercially selling Verve Sano products in my store
    Yes. We have a portfolio for interested vendors. 1. Contact us directly: +573147744936 2. Email us:
  • How do I know the status of my delivery?
    After you place your order, you will receive a confirmation email telling you how to pay, and when your order will be delivered. The estimated delivery time, is between 12-5pm. We do our best to contact you with a more approx. delivery time-if you need an answer sooner, message us and we will try to predict the time of delivery more accurately.

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